Trippy.com (Travel Agency System)

MUHAMMAD HAZIQ FIKRI BIN FAUZI

Trippy.com (travel agency system) is a system that designed to help the traveller to find a suitable package for their trip. All of the packages come from travel agency company who want to gain profit. Basically, travel agency engaged in selling and arranging transportation, accommodations, tours and trips for travel. The trippy.com has been developed to override or solve the problems prevailing in the practising manual system. Every travel agency organization, whether big or small has challenges to overcome and manage the information of customer, payment, booking details and charges. This problem derived from the manual system where the travel agency company need to collect the information in a manual way such as like telephone call to the customer or from text messaging. The old manual system was suffering from a series of drawbacks. Since the whole of the system ways to be maintained with hands the process of keeping, maintaining and retrieving the information was very tedious and lengthy. The record was never used to be in systematic order. Hence this system helps the travel agency company to store every detail of customer information and package records in an effective way because the transaction is done online and the organization just need to monitor from that system. Next problem, scammer travel company. In this modernization era, people tend to cheats just to get money in any way, so do travel package scam. Once the traveller pays for the package, the travel company often went missing and disappeared and by that people realise that they have been a scam by the company. With the existence of this system (trippy.com) we will reduce the scam problem by putting the travel agency company that has been registered at SSM (Syarikat Suruhanjaya Malaysia). This problem need to be solve because the customer tend to get cheated from the travel company and the management of package information and customer booking details is hard. With the existence of this system, it will help the traveller to choose the suitable package from the registered company. The customer information also will go straight to system database and admin or travel agency organization can check their customer details. Why this system is better because this system will list out all package from every registered travel agency and the payment process also can be done online. The user just needs to search the place they want to go and can simply choose the package and fill out their detail and make a payment. The management of customer detail also can be easy to manage and retrieve by travel agency company because everything’s done online.

Keywords: Trippy.com, Travel Agency Package, Travel Agency Company.

References:

Fauzi, M.H.F. (2018). Trippy.com (Travel Agency System). Future Innovation. 1 (1), pg. 1.

Report :             System: 

Award:

Muhammad Haziq Fikri bin Fauzi , Muhamad Khir Bin Zainal Azhar, Rossmadieayana Maizatul Badriah Binti Adi, Intan Nor Azah Binti Md Razak, and Mohamad Rahimi Mohamad Rosman (2018). Trippy.com. Student Invention, Innovation, and Design Competition 2018. Universiti Teknologi MARA Cawangan Kelantan. Participated (10th).