E-PET CLINIC

NUR NAJIHAH BINTI HAMDAN

Loving and having a pet for pleasure and companion is a good hobby for people. However, in veterinary processes are difficult to trace because the management did not have a proper record management system. The clinic staff only recorded medicine paid after inspection thus examination by doctors are only recorded in conventional paper-based records held by their client. If the client forgets to bring it or missing, staff cannot detect their past record ID number. Therefore, the development of E-Pet Clinic system can solve the following problems occur in management. First, clients missing scheduled appointments so they are unaware when surgery appointment and need to collect previous medicines treatment. Second, the staff never have time to tackle regular office management tasks during regular business hours. Third, staff members forget to complete all duties before closing and regularly repeats the same mistakes when record data. In term of objectives, the system is to support excellent medical care record, support business and legal activities. Moreover, for the uniqueness of the system is clients can access the system and register to adopt idle animals as the pet to save their lives. Another uniqueness is the system also will notify clients about their appointment through mobile phones. Besides, the client also can request delivery medicine for emergency use for their pet. The usefulness using this system is can reduce paper-based form thus staffs and clients just can update information and make an appointment through this system. Next, to avoid missing data about pet treatment and diseases so a record can be referred for future use or research. This system has the potential to commercialize because another veterinary clinic in Malaysia still uses paper-based record for client appointment and manual way to record office management and business transaction.

Keywords: Veterinary, Veterinary Clinic, Record Management, Pet, System

Reference:

Hamdan, N. N. (2019). E-Pet Clinic System. Future Innovation, pg. 3.

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