HOTEL RESERVATION SYSTEM

Nur Arina Ayuni Binti Mohammad Razuki

Every year, Malaysia receives 25.83 million visitors such as from China, Hong Kong, Korea, Japan and most of them preferred to stay at hotel. However, many guests having a problem in booking the hotel due to confusing booking interface and in choosing the best price with the best quality of the hotel room. Thus the objective of hotel reservation system is to help the guests to choose the best hotel room with the affordable price and high quality. The uniqueness of the hotel reservation system is this system provide interface of tour guide. The guests who use this system can booking their chosen hotel and their chosen tour guide by their own so they can use the services to avoid in facing the problem when they arrived especially guests who on vacation. Besides, this system also provide interface of transport that they can choose and booked by their own through the system. So, the person who is in charge in hotel management can make schedule for the tour guide and also make sure the transport chosen by the guest are ready to them. In Addition, this system also provide food ordering interface that the guests can order any food from the menu through the system. Moreover, this system also provides the interface that link to government agency such as Royal Malaysian Customs Department. From that interface, government agency can check the validity of the visitor tax submitted by the management of the hotel. This system can help both parties which is for the hotel management as well as guests because it can save their time to check in without taken much time to register at the counter and the hotel management also organized. Lastly, this system can be commercialized to hotels, visitors and government agency.

Keywords: Guests, Hotel, Tour guide, Transport, Vacation

Reference:

Nur Arina Ayuni Mohammad Razuki (2019). HOTEL RESERVATION SYSTEM. Future Innovation. 2 (1), pg. 23

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